Wooc-terms

Terms of Service
User Agreement
Welcome to the Internet site of Wine for You. These terms and conditions and other online information services operated or provided by Wine for you, Webshop. By using these web sites and any emails or communications received from Wine for You (collectively called the “Services”), you consent and agree to these terms and conditions.

Company information:
Wine for You
40F Vanløse Allé
2720 København
Denmark
CVR: 36346264

a) Order and acceptance
After Wine for You receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact Wine for You before you try to place another order for the same product.
You will receive an email when your order is being dispatched confirming that your order has been accepted.
Orders are may be refused by Wine for You in cases where:
– orders cannot be processed due to an error in information you have provided
– there is an error on the web shop relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the web shop
– the products that you have ordered are no longer available through the web shop.

b) Complaints concerning the delivery
We take responsibility for your product from the time you order it until the delivery is completed. The faulty or damaged products we replace within 5 working days, or refund your expenses.

c) Product availability
Wine for You has the right, at any time, to change the information about the products in the wine shop for example prices, availability, descriptions. Wine for You however, will not make any changes on prices, availability, description after an order was accepted.

d) Delivery
We only take responsibility to make the delivery within central Copenhagen, Zone 1 and 2. Deliveries to other zones has to be made by contacting Wine for You and making an arrangement. Charges are depending on the value of the order (below 200DKK +40DKK delivery fee, over 200DKK free). Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Wine for You cannot promise that they are accurate. Product that is delivered to you will become your property at the time that you receive it provided that Wine for You has received full payment for the product. As soon as Wine for You has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.

e) Price & Payment
The product price is always the price indicated in the web shop when you place your order. The price includes VAT.
The available payment methods are displayed in connection with the product order form in the web shop. Online payment methods are provided by Mobile pay, PayPal or Credit card.

f) Cancellation
You can make changes or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Wine for You. If your order has already been dispatched you will only be able to request a refund by contacting Wine for You.

g) Complaint handling
In case of complaints regarding ordering/delivering processes, feel free to contact us on e-mail: balaton@wineforyou.dk or on phone: +45 401 38 115 where we will provide you answer within 30 days.

If you have any questions about these Terms of Service, please e-mail us at balaton@wineforoyu.dk